CRM Industry Solutions
CRM product solutions covers wide areas of all business types.
The main purpose of use is:
- businesses with important role of costumers
- businesses with huge amount of costumers
- busineses with custumer oriented production
- companies that realizes the real costumer value.
CRM Industry solotions includes:
- Operational CRM (also known as "Front
office")
- Analytical CRM (also known as "Back office")
- Functional CRM (also known as "Cooperation")
Target are of CRM use:
- Marketing
- Sales
- Call centers
- Accounting
- Supply management
- Provisioning
- Mobile dispatch units
- Costumer oriented production
- Logistics
- Project leading
- Costumer support services
- Web page and online applications
- Management